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Making deliveries

Harvest information

Our website is up to date with information for the 2021/22 harvest

Value to growers

Viterra is focused on continuing to provide a valuable and efficient service to you, our grower customers.

We invest around $40 million each year to create the greatest value for you.

Investment creates efficiencies, improves reliability and ensures the long term sustainability of infrastructure for you to deliver into and have wide access to domestic and export markets.

  • 10 MT

    of storage

  • 40

    buyers purchasing your grain for domestic and export

  • 12

    exporters sending your grain around the world

  • $200M

    over last 5 years into sites, technology and services

  • 9.1 MT

    of shipping capacity

  • 55

    sites in South Australia and western Victoria

  • 6

    key export terminals

  • 4

    packing and processing sites

Covid-19

We continue to monitor the Covid-19 situation across Australia, and respond to all government advice and guidelines.

Last harvest, we put measures in place at all our sites to manage the health and wellbeing of our employees, growers, carriers, visitors and the broader community, and to ensure business continuity to operate our supply chain and meet the needs of our grower and buyer customers. These were very effective and well received. 

This year, all sites will again have measures in place and modifications to the delivery process to follow. 

Please visit our Covid-19 measures page for more information on the changes we have put in place prior to delivering to a site. 

 

Receive up to $11.10 per tonne reduction in receival fees with port direct

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Port direct benefits growers and buyers in the Viterra network, enabling buyers to purchase grain directly from you ahead of when they have a vessel booked to load.

If you sell your grain through port direct and are able to store it on farm, you can deliver it directly to port when the buyer’s vessel is loading.

Port direct is available for postharvest deliveries only and is upon a buyer’s call option.

For more information call 1800 018 205.

Viterra supply chain options and fees explained

Save time and streamline your delivery process with digital delivery advice

Complete a delivery advice in four easy steps
Prefill regularly entered information such as trucks, deliverers and paddocks
Only complete your declaration once for each commodity and variety in a paddock

The new service saves you time by prefilling regularly entered information and duplicating delivery advices. It also saves time during the delivery process at site by reducing the amount of information entered while a load is being classified.

  • Complete a delivery advice in four easy steps
  • Prefill regularly entered information such as trucks, deliverers and paddocks
  • Only complete a declaration once for each commodity and variety in a paddock
  • Duplicate delivery advices when using the same information
  • Reduce the amount of information entered at classification with delivery advices sent electronically directly to classification
  • Set up ‘warehouse only’ to deliver loads directly to warehouse
  • Nominate ‘any grade’ to lock in the preferred selling option regardless of the grade achieved at site
  • ‘In progress’ status to know when your loads are being classified.
Have you tried warehouse to cash?
The digital delivery advice joins warehouse to cash in the Viterra app, which enables you to instantly sell and transfer your warehoused grain to a cash price.
The digital delivery advice joins warehouse to cash in the Viterra app, which enables you to instantly sell and transfer your warehoused grain to ...
The digital delivery advice joins warehouse to cash in the Viterra app, which enables you to instantly sell and trans...
Make sure your Viterra app is up to date to access the latest features

Classification and receival changes

Viterra is introducing GM canola segregations for the first time this harvest, GM and non-GM canola will be received at separate sites with supply chains managed separately. View the preliminary segregation plan to see which sites we plan to have GM canola segregations at

You must declare if you are delivering genetically modified canola for all deliveries. Viterra can only receive varieties of canola from the Australian Oilseeds Federation approved list for varieties.

GM canola will be received into its new grade name, CAGM while Non-GM canola will continue to be received as CANO.

As GM and non-GM supply chains are being managed separately, commodity classification transfers are not available for GM canola.

We collect samples from all grower loads of canola for traceability purposes and chemical residue testing. Non-GM harvest partitions will be tested for GM to ensure canola meets the requirements of customers. If a misdeclaration of GM variety contaminates a non-GM partition, the contamination procedure will be implemented.

The receival fee for GM canola is slightly higher than non-GM canola due to the additional testing, cleaning processes and separate handling that is required to manage it.

For all pulses, mould (field and/or storage), caked, bin burnt and heat damaged has been replaced with severely damaged. Tolerances remain the same.

This change reflects the visual appearance and quality of the grain and aligns with changes made to the industry standards. The definition has been updated to remove any reference to the cause.

Severely damaged is defined as damage to the grain causing it to become severely discoloured. This includes burn/heat damage, mould and disease/other serious visual defects which includes grains affected by Fusarium. It does not include field fungi affected grains. 

In September we communicated changes to our preliminary segregation plan including to our Scope malt barley and lentil segregations.  

We also released changes to our lentil grades including to nugget type and large red lentil segregations, Viterra ‘V’ lentil grade and lentil cleaning grade. 

View our planting survey results

We are continuing to remove wheat varieties from our list to be in line with Wheat Quality Australia’s (WQA) Wheat Variety Master List.

Prior to last harvest, we communicated the grades being removed for 2021/22, if these varieties are delivered, the highest grade they can achieve is SFW1 feed grade.

If you have any concerns please contact your local operations manager.

Varieties removed for 2021/22 harvest Varieties removed for 2022/23 harvest
Blade Anlace
Clearfield JNZ Barham
Pugsley Kukri

 

View our receival standards.

Make sure you know your new mass management code

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In participation with the Grain Transport Safety Network, Viterra and other industry participants have introduced new mass management codes to create alignment across the industry.

To help you learn your new code, we have created a converter on our driver information page where you can type in your existing code and generate the new code which can be emailed to you for easy access.

GTSN truck book containing information on heavy vehicles and mass limit codes.

Truck charts.

Save time at site – check your safety card is still valid

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If you are delivering grain to a Viterra site or use a carrier to deliver on your behalf, please ensure your Viterra safety card is valid before coming to site.

Safety cards are valid for two years to confirm you are up to date with our safety information and are checked regularly by our staff. To ensure quick and efficient deliveries, please check your card is still valid now.

Obtain a new card by completing a short assessment prior to harvest.

Keep uncontrolled vehicle movements front of mind

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Uncontrolled vehicle movements have the potential to cause serious injury and damage to your vehicle and grain. We have had an increasing and concerning number of incidents at our sites where vehicles have moved without anyone in control of the vehicle causing significant risks to everyone.

Your safety and the safety of our employees is our number one priority. Please ensure you:

  • Apply park brakes prior to leaving your vehicle cabin
  • Use park brake alarms, where fitted
  • If you require disengagement of brakes for the purposes discharging or receiving your load, you will be required to implement a safe system of work to the satisfaction of a Viterra employee. Please contact your local regional office to discuss this prior to harvest.

Other important safety information and site safety rules to consider.

Access annual SSCC preharvest briefing in Ezigrain
We held our annual preharvest briefing with SSCCs which included an update on export and domestic grain markets, storage and handling and our services.

The recording is available in Ezigrain for you to listen to each of the presentations given.
We held our annual preharvest briefing with SSCCs which included an update on export and domestic grain markets, storage and handling and our servi...
We held our annual preharvest briefing with SSCCs which included an update on export and domestic grain markets, stor...
Ezigrain

More information for delivering to a Viterra site

Safety

• Safety on site
• Site safety rules
• Heavy vehicles
• Drugs and alcohol
• Mobile phones

Read more
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Food safety requirements

• Growers’ role in quality management and food safety
• Managing chemical residues
• Managing contaminants
• Vehicle hygiene and the Prior Load Matrix

Read more
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Driver information

• Management and declaration of vehicle mass
• Operation of vehicles at Higher Mass Limits or by permit
• Management of overloaded vehicles
• Site access - ‘last mile’

Read more
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Classification and receival information

• Receival standards
• Shot or sprouted grain procedure
• Commodity classification transfer procedure
• Classification retest procedure
• Delivery advice

Read more
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Services

• Viterra app
• Digital delivery advice
• Warehouse to cash
• Dynamic binning
• Ezigrain
• Strategic site committees
• Cash pricing

Read more
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